Privacy Policy
Privacy Policy
Welcome to Pixell Designs (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase digital products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Billing Address
- Payment Information (processed securely through our payment provider)
- Order History
Automatically Collected Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Access
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process and complete your orders
- Deliver purchased digital files
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send order confirmations and important account notifications
- Send promotional emails (only if you choose to receive them)
3. Digital Product Delivery
After successful payment, your purchased embroidery designs, vector artwork, or other digital products will be made available for download.
No physical items are shipped.
4. Payment Security
We do not store your credit card or payment details on our servers.
Payments are securely processed through trusted third-party payment providers.
6. Sharing Your Information
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance your shopping experience
You may disable cookies in your browser, although some website features may not function properly.
7. Data Security
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third-party service providers who help us operate our website, process payments, deliver digital products, or comply with legal obligations.
8. Third-Party Services
Our website may use third-party services such as:
- Payment Processors
- Analytics Providers
- Email Marketing Services
- Website Hosting Providers
These providers have their own privacy policies governing how they handle your information.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your stored information
To exercise these rights, please contact us using the information below.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the contact information provided on the Pixell Designs website.
Thank you for trusting Pixell Designs.